2018年12月大学英语三级(A级)真题试卷-聚题库

1. Companies understandably ask: why should I train you _______ you’ll leave and work for my competitors?

Aif

Bunless

Cuntil

Dalthough

2. After the bargaining progress _______, a final agreement was signed.

Ais completed

Bhad been completed

Chas completed

Dhad completed

3. Only by being open-minded and willing to try new things _______ happy in Arts and Sciences.

Aa student truly can be

Ba student can truly be

Ctruly a student can be

Dcan a student be truly

4. No doubt, robots are having a dramatic effect _______ the labor market in this country.

Aon

Bover

Cabout

Dwith

5. If I _______ in your position, I would contact the HR department directly by email or text.

Aam

Bwill be

Cwere

Dhad been

6. Consumers _______ complaints are handled well by a company will become loyal customers.

Awho

Bwhich

Cwhose

Dthat

7. A good plan provides your employees with a clear direction on how ______ their skills and advance their careers.

Aincrease

Bincreased

Cto increase

Dincreasing

8. When _______ why they are looking for jobs at new companies, some of them say they want more challenges.

Aasked

Bask

Casking

Dto ask

9. Online retailers could track not only what customers bought, _______ what else they looked at.

Aso that

Band thus

Crather than

Dbut also

10. If people don’t like _______ by titles, you can ask them how they prefer to be addressed.

Aare called

Bbeing called

Cbe called

Dcalled

1. I believe the city can improve its traffic condition by (offer) _______ more options of transportation.

2. Career development(general) _______ refers to personal efforts by an employee to learn and develop new skills.

3. I am writing to convey my warm congratulations on your ( appoint) _______ to the head of the board.

4. According to the report (publish) _______ yesterday, more young people are pouring into the city to look for a job.

5. The contract won’t come into effect until it (sign) _______ by the legal representatives of both parties.

　　Follow Reporting Structure: During the course of your employment, follow the reporting structure when reporting a problem or bringing up a new idea, starting with your immediate supervisor and moving up. If you violate (违反) the accepted practices, you will be marked as unprofessional. When you start a job, ask about the chain of command and commit it to memory. 　　Be Respectful: No matter which job you hold in a company, it’s important to be respectful of others. Show respect for their lifestyle choices, personal property and work styles. In any given office of situation, respectful behavior helps establish a professional reputation. 　　Minimize Personal Communications: With the popularity of smartphones, it can be tempting to spend a disproportionate (不成比例的) amount of time participating in personal communication during work hours. Limit your use of your smartphone to avoid the perception (看法) that you waste company time or do not get enough work done. 　　Follow Company Policies: In most businesses, company policies exist for a reason, from safety to legal protection. Get to know your company policy and make every effort to follow it. If a situation arises that requires you to break your company policy, speak to a supervisor and ask for suggestions.

1. If you fail to follow the accepted practices of the reporting structure, you will _______.

Arisk losing your present job

Bhave to take a training course

Cbe considered as unprofessional

Dbe transferred to another department

2. According to paragraph 2, to establish a professional reputation, you are advised to _______.

Achange your work style

Bshow respect to others

Cfollow the lifestyle of other people

Dstop using a cell phone at a workplace

3. What will other people think of you if you spend too much time using your smartphone at work?

AYou are a lazy person.

BYou are tired of your job.

CYou do not get enough work done.

DYou do not get along well with others.

4. What should you do if you have to break your company policy?

AGive an excuse to your supervisor.

BPromise not to do it next time.

CConsult the company’s lawyer.

DAsk your supervisor for suggestions.

5. The passage is mainly about _______ .

Aworkplace rules

Breporting structures

Cprofessional reputations

Dpersonal communications

　　Clarion Response provides repairs and maintenance services to more than 125,000 homes and is part of Clarion Housing Group, the largest housing association in the UK. We complete over 1,000 repairs every day and are committed to providing a high quality service for all our residents. 　　Now we are looking for a number of skilled electricians(电工) to deliver a first class repairs service across a variety of our properties within London. 　　We can offer regular work, an attractive and steady salary, standard working hours and generous employee benefits. Working in occupied properties, you will be carrying out planned electrical testing and associated repair works. 　　As a qualified electrician, you will be able to understand and interpret work instructions, drawings and diagrams. You must have a good knowledge of testing and inspection along with fault finding. 　　Ideally, you hold a minimum of NVQ Level 3. Experience of working in social housing is desirable but not essential. 　　You’ll be given full training, protective clothing, a van(货车) to get you there as well as the specialist power tools you’ll need. We also offer: 　　—At least 25 days paid holiday 　　—Company sick pay dependent on your length of service 　　—Generous pension scheme 　　—Ongoing training 　　If you are interested in the job, please send your resume to Clarion Response.

1. Being part of Clarion Housing Group, Clarion Response _______.

Asells household appliances in the neighborhood

Bprovides home repairs and maintenance services

Coffers express delivery services in the UK

Ddevelops user-friendly building materials

2. In order to offer a first class service, Clarion Response _______.

Ais importing machines from overseas

Bis modifying its service standard

Cis hiring skilled electricians

Dis training its employees

3. What is required of the candidates for the job position?

AThey should have strong communication skills.

BThey should be good at testing and inspection.

CThey should be willing to work at weekends.

DThey should have overseas working experiences.

4. Once they are hired, the candidates will _______.

Abe offered ongoing training

Bbe paid a competitive salary

Cbe asked to buy life insurance

Dbe given a two-week paid holiday

5. Those who want to apply for the position should _______.

Amake an appointment with the HR Department

Bvisit the company’s website for details

Ctake part in the company’s volunteer program

Dsend their resumes to the company

　　SEEK is a diverse group of companies that have a purpose to help people live more fulfilling and productive working lives and help organizations succeed. 　　SEEK was founded by brothers Paul and Andrew Bassat and Matthew Rockman, essentially as an online version of print employment advertisements. The website, www. seek. com. au, was launched in 1998. 　　SEEK is the global leader in the creation and operation of online employment market. SEEK makes a positive contribution to peopled lives through connecting more people to relevant job opportunities using its marketplace scale and technology to build more efficient and effective employment marketplaces. 　　SEEK owns leading job boards in Australia, New Zealand, China, Brazil, Mexico, Africa and across South East Asia and has exposure to 4 billion people and relationships with over 800, 000 hirers and 180 million candidates. 　　Core to delivering on SEEK’s purpose is education. SEEK’s education business are focused on helping working adults achieve their career goals via online learning and providing independent education and career insights. SEEK Purpose: 1)to help people live more fulfilling and productive working lives 2)to help organizations ____46____ Founders: Paul and Andrew Bassat and Matthew Rockman Website: www. seek. com. au launched in ____47____ Contribution: connecting ____48____ to relevant job opportunities Job boards: having exposure to 4 billion people and relationships with over 800, 000 hirers and ____49____ candidates Education businesses: 1)to help working adults achieve their ____50____ 2)to provide independent education and career insights

1. 请根据以上短文，填入________46________中缺少的内容。

2. 请根据以上短文，填入________47________中缺少的内容。

3. 请根据以上短文，填入________48________中缺少的内容。

4. 请根据以上短文，填入________49________中缺少的内容。

5. 请根据以上短文，填入________50________中缺少的内容。

A—Business hours
B-Customer experience
C-Customer satisfaction survey
D-Customer retention
E-Frequently asked questions (FAQ)
F-Service level agreement (SLA)
G-User error
H-Big data
I-First response time
J-Customer expectations
K-Customer feedback
L—Brand experience
M—Service promise
N—Business rules
O—Call center
P-Customer loyalty
Q-Quality assurance
Examples:（I）首次响应时间（B）客户体验

1. (）客户维系

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2. （）呼叫中心

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3. （）用户错误

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4. （）服务级别协议

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5. (）业务规则

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6. (）品牌体验

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7. (）质量保证

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8. （）服务承诺

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9. （）客户反馈

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10. (）客户忠诚度

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　　We are glad that you are interested in joining our Volunteer Fire Department! 　　Any person is eligible to apply for membership provided that he or she is at least sixteen years of age. Previous Fire/EMT experience is NOT required to apply, but we also encourage and welcome those with previous experience to join. 　　There are three types of membership: 　　Active Member: Active membership is for those applicants who are interested in becoming a firefighter and/or EMT and participating in fire/rescue activities. All applicants over the age of eighteen are eligible for active membership. All active members in the department are required to attend fifty percent of scheduled department meetings and training each calendar year. 　　Student Member: Applicants who are sixteen years of age or older and are currently enrolled in high school are eligible to become student members. 　　Associate Member: The department also accepts applications for Associate Members. Associate Members are those who are interested in assisting the department with fundraising (筹款) functions and special events. Associate Members DO NOT participate in firefighting and rescue activities, nor will they be required to receive any Fire/EMS training. 　　PLEASE NOTE: All applicants are required to indicate which type of membership they are applying for.

1. What is the age requirement of applying for the membership of the Volunteer Fire Department? Applicants must be _______________ of age or older.

2. Who are encouraged to join the Volunteer Fire Department? Those with _______________.

3. What are active members in the department required to do? To attend fifty percent of scheduled department _______________ each calendar year.

4. What is the main function of Associate Members? Assisting the department with _______________ and special events.

5. What are all applicants asked to do when applying for the membership? To indicate which _______________ they are applying for.

1. Humans will be affected by technology in many aspects of daily life, with some jobs potentially threatened by robots.

A机器人已经逐步代替人类，正在从事许多繁重枯燥的工作，并且大大地提高了生产率。

B机器人将会影响到人类生活的方方面面，并很有可能威胁到人类现在从事的许多工作。

C人类在日常生活的许多方面将会受到技术的影响，有些工作将受到机器人的潜在威胁。

2. When we are not satisfied with a purchase, the vast majority of us fail to complain to the company or business in question.

A对所购的物品感到不满意时，我们绝大多数人都没有向有关公司或企业投诉。

B当我们发现收到的商品没有达到标准时，我们就会向这些公司提出全额退款。

C我们大多数人对买到的商品感到不满时，都会要求有问题的公司或企业赔偿。

3. Rents are due on the first of every month and will be considered late if not received by the 5th of the month by 5 p. m.

A租金须一月一缴，最迟不超过每月5号下午5点，否则被视为违反合同。

B租金须每月第一天缴纳，如果5号下午5点前尚未收到，将被视为迟缴。

C租金须每年一次性缴纳，1月5号下午5点前须交清，否则不保证续租。

4. When an employee learns these skills and responsibilities, he becomes better equipped to take on higher-level work and leadership roles in the future.

A当员工学会这些技能和职责时，他将来就更有能力承担更高层次的工作和领导职务。

B只有当员工进入领导层，担任了重要的工作时，他才能够体会到责任担当的重要性。

C当员工有了高超的技能和强烈的职责感时，他将来就能承担重要的任务和领导工作。

5. Drunk driving has been a problem in this country. People have long been showing concern about the car accidents caused by drunk drivers. In the first half of this year, there were more than 220,000 cases of drunk driving nationwide. Drunk driving has become increasingly serious in some cities. If you drink, do not drive. Call a taxi or use public transportation. This App can help you find a driver to drive you home.

1. 说明：假定你是公司采购部经理王斌。请根据以下内容给ABC公司销售部经理Hoffman先生写一封电子邮件。内容：1.两周前本公司与ABC公司签订合同，订购床头灯1，000台，订单号：HP3456236；2.按照合同，ABC公司应在合同签订后一周内发货，10日内到货；3.但是到目前为止，本公司尚未收到所订货物或任何相关信息；4.要求对方查询，并回信告知。Words for reference:签订合同 sign a contract床头灯 bedside lamp采购部 purchasing department

2018年12月大学英语三级(A级)真题试卷

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