Jonny, a 15-year-old student, is checking his dad’s old jacket. He says, You’re 45. Dad, you’re never going to wear this again. Can I have it? Keith has had a bad day at work, and he is feeling old . And Jonny has hit his pain. Keith raises his voice and says, What? You mean I’m too old to wear the jacket again? Jonny feels like this has come out of nowhere, and now he feels hurt. But I only asked, Why are you shouting at me? But I don’t like being treated as though I’m too old . Both of them feel a bit upset. Have you ever had a similar argument with the people around you? Here are some tips for you to remember when you’re getting mad .  Accept your feelings and consider the other person’s feelings. That means not always making yourself right or clever and the other person wrong or stupid. Explain yourself and not the other person, so you can speak out your ideas by starting with I but not You. Don’t always have to reflect before reacting（回应）. If you feel angry, I think it’s a good idea to stop for a moment and understand why. Don’t decide the purpose of the other person by your guessing. Try to work out what he or she is feeling, and admit（承认）it if you were wrong. Don’t forget that it’s never too late to start the ways of communicating.