Why does Mr.Smith make an apology to Mr.Li?He missed their __________________________. 材料
  Letter 1
Dear Mr.Li,   I am sorry I missed our appointment yesterday.I had been looking forward to our mecting today, but when I rechecked my calendar(日程表)I discovered that the meeting was,in fact, scheduled for yesterday.
  I realize how busy you are and that your time is valuable,but I hope this oversight(疏忽)will not prevent us from rescheduling our appointment. Meeting with you means a great deal to me, and I assure you,this will not happen again.
  Best regards,
  John Smith   Letter 2 Dear Jane,
  I apologize for coming late to the division meeting this morning. One of my staff came to my office with a serious personal problem and I had to make a choice.I stayed to talk with him.I realize that I missed an opportunity to give my report.I hope I can still give it at our next meeting.Plcase accept my heartfelt apology.   Best regards,
  Wang Xing
论述题

Why does Mr.Smith make an apology to Mr.Li?He missed their __________________________.

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