2021年6月大学英语三级(A级)真题试卷-聚题库

1. （） the internet has made marketing easier, it is not without challenges.

ASince

BWhile

CUntil

DIf

2. The HR manager said they had difficulty ______ enough qualified employees.

Arecruiting

Brecruit

Cto recruit

Drecruited

3. You can market person-to-person, ______ can be an extremely effective strategy of traditional marketing.

Awhere

Bwhat

Cwho

Dwhich

4. With our online course, you can study wherever you are, ______ you have a computer with an Internet connection.

Aeven though

Bso long

Cas long as

Das much as

5. While ______ materials in the reading rooms, you must follow our library rules.

Ause

Busing

Cto use

Dare using

6. The street near our company is named ______ a Chinese national hero.

Aafter

Bto

Cfor

Dwith

7. The reason ______ John quit his job is that the company he worked in moved to another city.

Awhat

Bwhich

Cwhere

Dwhy

8. Mr. Pritchard ______ with our agency ever since he graduated from college.

Ais

Bis being

Chas been

Dwas

9. On our website you will find a list of items ______ at our next week's meeting.

Adiscuss

Bto be discussed

Cdiscussing

Ddiscussed

10. ______ the reason, tell the company as early as possible that you can't attend the interview.

AWherever

B Whatever

CHowever

DWhenever

1. Many customers and clients prefer to do business with people they've met (personal)______.

2. A working group was set up to further expand (cooperate)______ between the two institutions.

3. Some items in the library cannot (copy)______ because of copyright laws, or poor condition.

4. It is true that the more efficient your employees are, the (successful)______ youll'be as a busi-nessperson.

5. Your interviewers may have follow-up questions, (depend)______ on the way you answer their questions.

Working from home comes with some additional benefits. You enjoy a better work-life balance, don't have to commute to the office and get to work in casual clothes if you want. Designing your home office space can produce a positive effect, too-if you're not stuck in a crowded room all day. Here are two ideas to help you design the ultímate home office.
Choose your color. While some people like bright colors, you might not want to see yellow or green every day. Paint your office walls in a neutral (中性) color to give your eyes a break. You should also avoid darker colors, which tend to make small spaces feel even smaller.
This doesn't mean your home office needs to be completely neutral. Add something like a framed art.
Play with natural light. You might push your desk into a dark corner, creating an office cubicle (隔问).Working in a small space can make your home office feel much more oppressive than it needs to be.
Instead, look for areas where natural light flows in your home. Move your desk close to windows while keeping it parallel to them to reduce glare(刺眼的光）.You can also add curtains to help you manage the amount of light that enters your workspace each day, particularly around lunch time.

1. According to the first paragraph, if you work from home, you can ______.

Awear informally

Bearn more money

Cwork more efficiently

Dconcentrate on your work

2. The writer believes that designing one's home office space can ______.

Aincrease the room size

Bcreate a positive effect

Cmake it look professional

Dattract more customers

3. Why are you advised not to use darker colors when designing your office space?

AThey can create a dull atmosphere.

BThey may easily make you feel depressed.

CThey do not match your office desk and chair.

DThey are likely to make your space look smaller.

4. The word "oppressive" in Paragraph 4 means "（）

Arelaxed

Binterested

Cuncomfortable

Dflexible

5. The purpose of adding curtains in your home is ______.

Ato add a feeling of warmth to the room

Bto control the amount of natural light

Cto save on your electrical bill

Dto protect your privacy

Hours and arrival
The Museum of Art (MOA) is open daily, from 10:30 a.m. to 5:30 p.m. Mondays are reserved exclusively(专门地）for members and their guests.
Entry is by advance timed tickets only and capacity is extremely limited. Tickets must be reserved online and will not be available at the Museum.
Free access to MOA through September 27 is available with timed tickets released one week in advance in one-week blocks, every Friday at 10:00 a.m. Reservations are limited to up to two adult,senior, and student tickets and two children per order. General admission tickets for September 28-October 31 are also available. Members receive priority access, subject to capacity restrictions, and do
not need to book tickets in advance. An allocation(分配) of timed tickets is reserved for members each hour; guest privileges apply.
Use the main entrance of the Museum of Art. All the other entances are for staff only.
Please arrive during the 30-minute window of your timed ticket. If your plans change and you are unable to visit during your selected day/time, contact tickets@moa.org for a refund or to change your selection.
Your ticket is good for one-time admission only—you may not leave and reenter the Museum.
Our checkroom is closed. All bags will be inspected upon arrival. Please wear backpacks(背包)on the front of your chest or carry it to the side.
There are several private parking garages located near MOA.

1. On Mondays, the Museum of Art is ______.

Aopen to all the public free of charge

Bopen only to members and their guests

Cclosed to the public for maintenance

Dclosed to its part-time staff members

2. For an admission ticket to the Museum of Art, you ______.

Amust book it online in advance

Bcan buy it at the museum's entrance

Cshould confirm your booking before arrival

Dneed to show your ID when entering the museum

3. Who do not need to book tickets in advance, according to the third paragraph?

AStudents.

BSeniors.

CChildren.

DMembers.

4. Before you enter the museum,______.

Ayour bags will be checked

Ball your bags should be locked

Cyou must leave your bags in the checkroom

Dyou are allowed to take only one bag into it

5. Which of the following statements about the museum is TRUE?

AVisitors may leave and reenter the museum once only.

BVisitors can park their cars in its parking garages for free.

CVisitors should enter the museum through its main entrance.

DVisitors can change their selection of visiting time at its entrance.

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1. 【46】填（）

2. 【47】填（）

3. 【48】填（）

4. 【49】填（）

5. 【50】填（）

A—Business hours
B-Customer experience
C-Customer satisfaction survey
D-Customer retention
E-Frequently asked questions (FAQ)
F-Service level agreement (SLA)
G-User error
H-Big data
I-First response time
J-Customer expectations
K-Customer feedback
L—Brand experience
M—Service promise
N—Business rules
O—Call center
P-Customer loyalty
Q-Quality assurance
Examples:（I）首次响应时间（B）客户体验

1. (）客户维系

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2. （）呼叫中心

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3. （）用户错误

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4. （）服务级别协议

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5. (）业务规则

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6. (）品牌体验

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7. (）质量保证

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8. （）服务承诺

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9. （）客户反馈

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10. (）客户忠诚度

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Taking public transit means that you will be sharing your ride with other people. Being considerate while on the system makes everyone's trip more enjoyable.
Courtesy seating（爱心专座）
Seats closest to the doors are for persons with disabilities(残障)and/or seniors. People appreciate you offering these seats to them.
Food & drink
If you are going to eat or drink while riding the system, remember to keep it clean and don't litter.Take your garbage with you.
Make room for others
Our system can get very busy during rush hour and we do not want to leave people behind. When boarding a bus, move towards the back to allow space for others.
Keep doorways clear
In order for people to get on the CTrain, people first need to be allowed to get off. Before you board, please stand back and allow passengers to exit. When on the bus, please stand clear of the exit door and allow people to exit easily.
Luggage
Please remove your backpack (背包) and put it on the floor. If seating space is limited, ensure that your personal items are not taking away seats from other passengers.

1. Where are seats placed on a bus for disabled people?They are closest to __________________.

2. What should people do if they want to eat while riding a bus?They should not ____________and take their garbage with them.

3. Why should people move towards the back when boarding a bus?To __________________for others.

4. What should people do before boarding the CTrain?They should stand back and allow __________________.

5. What are people advised to do with their backpack?Remove their backpack and put it __________________.

1. You typically need 1 or 2 years of work experience in a service occupation before getting your first job as a flight attendant.

A你一般需要经过1年或2年的航空公司实习，方有可能成为一名正式的空中乘务员。

B你在获得首份空中乘务员的工作前，通常需要1年或2年在服务岗位上的工作经验。

C你首先必须有在相关的领域工作1至2年的经验，你才有可能获得当乘务员的资质。

2. What is covered by rental property insurance varies by the type of property being insured, its loca-tion, and claims history.

A租赁财产保险是按不同的投保类型、所在地域及理赔史来投保的。

B租赁财产保险会根据不同的投保险种和地点给予不同等级的理赔。

C租赁财产保险承保范围因保险财产的类型、位置和理赔历史而异。

3. The first thing an employer needs to do is find out how to make his employees care about the company's vision.

A雇主首先需要弄清楚如何使他的员工关心公司的愿景。

B雇主应想方设法让他的雇员关心公司未来发展的计划。

C雇主需要关心自己的员工所想，帮助解决他们的问题。

4. Available research shows that more than half of people who are currently employed are considering getting a new job.

A现有的研究表明，一半以上的就业人员都想要申请一份理想的工作。

B现有的研究显示，目前一半以上的就业人员正在考虑找一份新工作。

C现有的研究说明，现在有一半以上的年青人希望从事高科技的工作。

5. Our responsibility is to ensure the health and safety of our community. To provide access to our books safely in the reading rooms, we have adopted new measures based on guidelines from public health officials.To ensure social distancing(社交距离） and to allow staff to clean equipment, ap-pointments are now required. Appointment requests must be made at least five business days in ad-vance of your visit. Please submit a request for an appointment using this form.

1. 说明：假定你是办公室秘书梁丽，根据下列内容拟一封邮件。内容：
1）本部门定于下周五（6月25日）下午2点在一楼会议室举办部门团建活动；
2）本次团建活动的目的是提供一个本部门中外员工之间相互了解、相互沟通的机会，并增进外籍员工对中国文化的了解；
3）本次团建活动主要内容包括学习编织中国结、学习剪纸等；
4）希望各位员工安排好工作参加团建活动。
Words for reference:
团建 team building
编织中国结 tie Chinese knots
剪纸 make paper cuttings

2021年6月大学英语三级(A级)真题试卷

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