材料
There are a variety of techniques that can be used to bring about success in selling. Here are a few that are often mentioned by (1) salespeople.
1.Find out what your customer's real wants and needs are. Listen as they tell you what they are interested in.
2. Know all about (2)and what it can do for your customer. Product (3) is a “must”in personal selling (4) it creates customer confidence,builds enthusiasm,and makes the situation more (5). Lay emphasis on the unique (6) of your product over others.
3. Take a confident attitude in (7) your product. It is more (8) when the salesperson says,“May I help you?”than when he or she says“You wouldn't like to see our model,would you?”
4.(9) yourself to deal with objections. If the customer says the price is too high,you (10) reply,“Yes,the price (11)a little higher than you planned.However,actually you'll (12) money because of high quality of this product.”
(13) what happens,don't disagree with your(14) when he or she says the price is too high.
5.Use praise (15).
第(2)选()
A. yourself
B. your customer
C. his interest
D. your product
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